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14405 - 127 St. NW, Edmonton, AB T6V1M2

Google Reviews
rating 4.6
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Aliyah Gauri

10 months ago
rating 5.0
Amazing service, excellent rates, and units are very safe and well kept! We had an unexpected delay which caused us to arrive at the facility near closing on a Friday evening. Nonetheless, we were still met with excellent customer service - to the point that Nichole stayed a little later to show us exactly where our unit was, how to safely access it, and that it met our needs. Would 100% recommend to anyone in need of a storage space!

Mark Gray

1 year ago
rating 5.0
Excellent location, Excellent Service and the staff are top notch! Been a customer of theirs on a few occasions and ALWAYS been treated with respect. I was stuck after moving back to Edmonton and they provided and extra service at no charge above and beyond!! No hesitations on using them again, or recommending them to anyone! Top Notch. :)

Sheldon Masson

8 months ago
rating 5.0
The best rates for premium storage. I have used them several times and the business is solid. The units themselves are clean and easy too access. I will never use another storage company again.

Gwen Hanke

1 year ago
rating 5.0
We have rented a unit from Storage Mart, Fort Road for 10+ years. Most striking about the facility beyond the fact it is climate controlled, safe, secure and easily accessible is the staff. Top- notch! Our experiences with Nichole and Chandra have been nothing less than outstanding! These ladies are always deliver a great customer experience. They are very professional, helpful, positive and made our move to a larger unit so easy. This is a place that we would have no reservations in recommending to others!

Gwen Marko

6 months ago
rating 5.0
Very friendly and helpful staff..we were very distraught at the time of sign up and had it not been for your staff and low cost of renting a locker we could have been in much more ditress. Thank- you so much

Sheldon Masson

6 months ago
rating 5.0
The best rates for premium storage. I have used them several times and the business is solid. The units themselves are clean and easy too access. I will never use another storage company again. Kelsey is the best manager that I have seen in a long time. Very professional, knowledgeable, and helpful .

Steve Ruys

5 months ago
rating 5.0
I've rented space from here on many occasions it's clean friendly and hassle free

Donna Gordon

3 months ago
rating 5.0
I cannot speak highly enough about the exceptional service I have received from the Manager of this facility. Gone so above and beyond, she is a super star employee and has made my experience most memorable. You will not find better genuine caring staff and great prices too!! Choose this place. Discover the gem I found. Donna

Keltie Gustafson

2 months ago
rating 5.0
Went to Storage Mart to get a unit,I phoned first. Gentleman named Keith was very polite and helpful. I went in to sign paperwork very clean,well organized and very friendly helpful staff. Had rented from sentinel storage in the past but their initial leaked and ruined all my furniture, wouldn't store a dead rat with them,but this place is clean and very well taken care of. Love it

Justin Velsink

3 months ago
rating 5.0
Over the phone I spoke with a really nice lady named aleigha if I spelled that right I'd be shocked. She was very kind and upfront about all fees so no hidden b#!!$#!.She even allowed me to pay in store as it was super convenient. THEY OFFERED ME A DISCOUNT AND 1 MONTH FREE 100 BUCKS A MNTH

Dallas Adekat

2 weeks ago
rating 5.0
The staff is understanding and my unit is clean. The hours for access to my unit are not favorable to me, but the awesome stuff make up for it

octovious alina

3 days ago
rating 5.0
Super helpful, friendly & reasonably priced!

Bari Demers

7 months ago
rating 4.0
We searched five different storage spots and found Storage Mart the best solution for our needs. They provide heated storage which is a nice feature. It has good security from the closed gates to the building itself. The staff are courteous and willing to help out their customers. An important plus these days. The only thing I would suggest, is to provide more information about the storage unit thats on sale. For example, the 5 x 10 unit for rent Storage Mart was offering, so happened to be up a flight of stairs. Because of this, we didnt want to go up a flight of stair every time we wanted to store our personal belongings. Plus there isnt any elevator. Of course, due to the fact we didnt want to haul our stuff up a flight of stairs, the price went up by $25 per month. So now were paying $185 per month plus tax. And then, we werent informed about the fact you must have insurance on your belongings in storage. I had thought that would have been included in the price. That would of been another $20 per month. So, after a little of discussion, they honoured our request and gave the storage spot for $185 per month. Far cry from $160 per month, but we were happy for them working things out with us. I would recommend Storage Mart, but just be aware of sale prices and exactly what that gives you. Its a good safe heated storage unit spot. For Canada , thats so important here. Thank you for the service that we required. Bari


2 years ago
rating 1.0
Dealt with a Nicole after our locker was broken into. Was pretty much accused of stealing my own stuff. I would not recommend this company to anyone. After looking around the property, I noticed a hole has been cut in their fence and that another hole has been made in the wooden fence to get into their compound. Once we brought this to the attention of the people in the office, we were told we'd need to have the police come another day because they closed in a few hours and they aren't waiting for them. After telling them that this is a big deal because my stuff was stolen (in a very calm and polite manner) I was informed by Nicole that she will call the police on me and let them know I'm holding her hostage. After waiting until the police arrived, they couldn't understand why we were treated the way we were. Very bad horrible customer service, apparently If your lock is cut, you stole your own stuff.
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