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Rent Online

Security Public Storage

385 Spring St, Herndon, VA 20170

Office Hours
MON - SAT9am - 6pm SUN10am - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.9
Write a Review

Ben Guess

3 years ago
rating 5.0
Craig and Sue were very helpful. Helped us choose the correct size for the storage unit and showed us around the facility.

Michael Hadley

3 years ago
rating 5.0
Hey everyone... spring is here and now is the time to switch out your winter stuff!! Let me give you a tip! I utilize my storage space at Security Storage in Herndon for my overflow things. The place is clean, easily accessible and has a great on site team of Jorge and his wife. Stop by and find out about their reasonable rates, awesome facility and the great "feel at home service"! Mike

Shayna Jamison

3 years ago
rating 5.0
The Security Public Storage in Herndon is a very clean and well-managed facility. I had to secure a last minute unit and George was beyond helpful and accommodating. The whole facility is maintained well, which is key to ensure your valuables remain in good condition. Overall, the experience has been positive.

Brian White

4 years ago
rating 5.0
Great customer service and prices. I had a problem getting into the gate with my access code but the manager on site was more than accommodating in helping solve the problem. In terms of the price, I found them to be over a $100 cheaper than all of their competitors. I'm a very happy customer and look forward to continuing to do business with them.

SOTB SOTB

4 years ago
rating 5.0
Great place excellent cleanliness and quality. :)

Courtney Harris

4 years ago
rating 5.0
We use Security for our office storage, and could not be more pleased with the customer service and management team. Great prices, secure storage, and friendly leadership!

Brandon Davies-Sekle

5 years ago
rating 5.0
This is my first time renting a unit with them and I've had an absolutely wonderful experience so far! The staff is extremely friendly, welcoming, and accommodating of my needs. The contract was straightforward and they were very upfront about the details. With the summer special, I got over $100 discounted on my first and second month! Once I had a unit picked out, it only took about 15 minutes to go over the agreement, sign it, and be on my way. The facility is clean, well-kept, and in a convenient location. It has never been crowded and all the units are kept very secure. The office hours and times that you can access the facility are excellent. The fact that they sell various packing supplies and locks is an added convenience. Their online system makes it a breeze to pay your monthly rental fees. These are conveniences you won't find at every storage facility. All-in-all, I would highly recommend Security Public Storage to any friend and wouldn't hesitate to rent with them again! Of the two other storage facilities less than a mile away, there's a reason I chose this one!!

Marian Long

4 years ago
rating 5.0
Special Thank To Jorge & Emely for Such Great Friendly Service. Here at Security Storage. I've Made new friends.

Siva Gaddam

4 years ago
rating 5.0
This place is definitely secured. David and Pegg I used deal are really helpful. I also have very good experience with other people who are working there. They are friendly and try to resolve any issues

Elizabeth McGuire

5 years ago
rating 5.0
Security Public Storage is a great facility. I have been a customer for several years and I have never worried about my possessions. The staff is friendly and extremely responsive. I highly recommend this storage facility.

Carrie DeSalvo

6 years ago
rating 5.0
Always so helpful for supplies, Information and storage.

Leon Suvak

3 years ago
rating 5.0
I came in for the price, and I stayed for the customer service. Storage itself is like any other. It's customer service that distinguishes these kinds of services.The guys I talked to were extremely friendly and helpful and I look forward to working with them in the future..

Pam Freund

4 years ago
rating 5.0
I have been at Herndon SPS for 9 years and am very happy with the customer service, cleanliness and security. While we have had many management teams come through at this location, They have all been professional and helpfult. Thanks SPS Herndon for the quality that I have come to expect.

ap2003 p

4 years ago
rating 5.0
This company is so helpful. It's easy to pay online and I haven't had a discrepancy at all! This location definitely works with you!

Cathy Ellico

4 years ago
rating 5.0
Cleanest storage place in the area.

summerusa12

3 years ago
rating 5.0
The location is very securesnd the price is good for the area

Dylan Rosenberg

4 years ago
rating 5.0
These guys are hands down the best storage facility in the area. I've been with them for many years, and I will confinement for many more years!!! Strongly recommended.

Mary S

5 years ago
rating 5.0
Overall: Facility is very clean and convenient and the customer service is excellent. Highly recommended. Peggy is extremely helpful, knowledgeable, patient and friendly. She is a pleasure to work with. She has accommodated multiple requests and helped me out significantly. It did not matter how many questions I asked or changes I made (multiple on each end) - she always responds with a smile and a good answer. Cleanliness of units is an important factor - rented an outdoor and indoor over the summer and spent a significant amount of time in the outdoor unit. Zero pests - and that was certainly of concern with outdoor in the heat of the summer with a large amount of boxes and blanketed furniture.

Dre Siler

3 years ago
rating 5.0
SPS is a great place to store your items if your looking for short term, or long term storage! The prices are amazing, and staff is very friendly. Nice, clean, and quite property. Would recommend it to all of storage is your concern!

Lorraine Christopher

3 years ago
rating 5.0
Excellent service by George and Emelie. They were helpful and polite and the place was clean. Will rent again and refer to others.

Lee Mass

3 years ago
rating 5.0
Excellent customer service. Very safe storage facility. Plenty of space, and cleand.

Christopher D Montague

3 years ago
rating 5.0
Professional, clean, and excellent. We've never had any issues with Herndon SPS. We've been with them for years and they've handled every request we've ever had with ease. Thanks folks for a great experience!

Angela Jones

3 years ago
rating 5.0
The storage space is clean and secure and Emily and George are always so helpful and nice.This is the first time I ever needed to store anything. If I ever need it again I definitely come back.

Angelika Leisalu

3 years ago
rating 5.0
Hi all... If you really want a place for you good stuff. Check out Security Public Storage in Herndon! The security and service is second to none and Jeorge and Emily, the facility managers... are just great! Warm, friendly and knowledgeable. Treat yourself and stop in.

Daniel Dyson

3 years ago
rating 5.0
Service and facility is excellent. The staff is always accommodating and friendly.

Basilisa Mathis

3 years ago
rating 5.0
I feel so special whenever I am in the vicinity. I have not seen the type of customer service that the manager has given me for the last ten years anywhere else. I want to keep my storage at this place for as long as Mr Jorge Lopez and his wife are in charge. I feel like I am at home when I am at Security Public Storage all the time. Great job

Jennifer Jordan-Harrell

3 years ago
rating 5.0
I was in a tight spot needing to put my items in storage pretty quickly, and after calling multiple storage facilities, I made a pretty obvious choice and went with Security Public Storage in Herndon. Their rates were very reasonable, even offering great move in specials. They had space available immediately and the unit, grounds and office were extremely clean and well kept. The manages answered all of my questions, their customer service went above and beyond to make sure my experience went smoothly. Very satisfied with the overall experience and would definitely use SPS again if I had a need, and recommend them to others.

garrett larson

3 years ago
rating 5.0
Great storage facility. Extremely clean and well maintained. Units are very secure and safe. Excellent owners.

David Kewer

2 years ago
rating 5.0
Excellent establishment. All the folks working there are professional, and very helpful with anything needed. They also have a medium size moving truck that can be used for local moving.

Roy Spencer

2 years ago
rating 5.0
I have been price comparing for several months now, looking for a place to store my 2017 Harley Triglide and the Alumna trailer it sits on. I found Security Storage to be competitive and the new managing family very pleasant ad nice. I recommend them for a no-nonsense quote and the units I looked at are very clean. Highly recommend.

Brittany Cuevas

2 years ago
rating 5.0
Amazing place to store I have been here for a year and will not go anywhere else if you need help go see Cindy and Jim Kelly they are fast friendly and care about there guest

Lisa Mehie

2 years ago
rating 5.0
They were extremely helpful and accomodating! Not to mention pleasant and friendly. Their efficient and quick service was a huge help on a very stressful day

Pam Freund

2 years ago
rating 5.0
I have been at Herndon SPS for over 10 years and am very happy with the customer service, cleanliness and security. We have had many management teams come through at this location, They have all been professional and helpfult. Currently we have another new team. I have met one of the 3, however, I have spoken to all. They seem very customer service oriented and concerned with the satisfaction of their customers. Thanks SPS Herndon for the quality that I have come to expect.

Pamela Green

2 years ago
rating 5.0
Jim & Cindy Kelly were the most gracious couple I've met in a long time. Jim helped me with my driving a 20ft truck at least 3 times into the facility. Cindy was very personable and accommodating. If I need another storage facility again, they are the ones I will go back to, and if you're smart you will use this facility too!

Jim Charlton

2 years ago
rating 5.0
Ive dealt with many storage facilities in many years across several states, and In my short time of using and visiting this establishment, I can tell already I can continue to expect a high level of friendly service and cleanliness!

joy corbiser

2 years ago
rating 5.0
I have never rented a storage unit prior to Security Public Storage. I have been very pleased with the service and space. Easy access, helpful associates and very affordable!

Danielle

2 years ago
rating 5.0
I received excellent customer service from Jim and Cindy. They were very patient and answered all of my questions. My daughter is moving away and we were looking for some advice. Cindy showed us some options, I was impressed with her knowledge and willingness to help. The office and facility are very well maintained, I would recommend them highly.

Marta Nixon

2 years ago
rating 5.0
Hi, I have been with security public storage for the past 7 years. They have the best customer services and no problem with my bills. I recommend them. Thank you, Marta Nixon

Jenn Heller

2 years ago
rating 5.0
Used for our local move - highly recommend. Clean, easy to access, and I felt good about our belongings being in a unit where the managers live on the premises! Very nice people.

Jason Grant

2 years ago
rating 5.0
If you're looking for a fantastic storage solution with excellent customer service, head to Security Public Storage in Herndon. They have the nicest facilities and best prices of any storage facility in the area. Access to the units is ample and secure. Jim and Cindy are extremely friendly and are always available to answer any questions. I can't recommend this place enough!

Miora BagEraUS

2 years ago
rating 5.0
Wonderful customer service experience, very friendly attentive staff. Will rent here again! The unit was clean and very secure. The best public storage that I have personally used!

Little Bee

2 years ago
rating 5.0
We've been using SPS for over 15 years to store our company equipment. Staff is always friendly on the phone and helpful. Site is clean and well maintained. Location is perfect (right off Spring Street) and close proximity to our main office. We will continue to use SPS for our storage needs!

Eric Sivertsen

2 years ago
rating 5.0
I received excellent customer service and support. Cindy and Jim Kelly were both helpful and went the extra mile to assist me with my storage needs. I recommend them and Herndon Security Public Storage to anyone who is seeking high quality storage at a good price. I live in DC. I purposely went out to Herndon Security Public Storage based on the recommendations I received from others. I am glad I did.

Anthony Bashorun

1 year ago
rating 5.0
These guys are the best storage facility in the Northern Virginia area because they make the storage rental process so effortless. With friendly customer service reps who understand businesses that need to rent storage spaces. To providing the security and technology to keep your machines and investments safe. I would recommend electricians, sign fabrication shops, landscaping companies and others who have a lot of equipment and hardware in the Herndon area to choose Security Public Storage.

Esther Goldthwaite

1 year ago
rating 5.0
Jim and Cindy are the managers here and they are very nice and easy to work with. Their customer service is great and they also have everything that you need for packing and moving also. They just had all the doors replaced on the property and they work so easy.

Chris Marentis

1 year ago
rating 5.0
Very good experience with Security Public Storage. The facility is very clean and well managed. The management is friendly and diligent. I highly recommend!

Thomas Goldthwaite

1 year ago
rating 5.0
Jim and Cindy are very friendly and helpful. The property is clean and they have just replaced all of the doors which makes opening the doors so much easier!

Mariela R

1 year ago
rating 5.0
Very happy to rent a storage room in this location. From the day one the staff was very helpful. Facilities are clean and secure! Will rent again!!

James Mosley

1 year ago
rating 5.0
The owners are absolutely great. They recently added an amazing cart for doing larger items. The conditioned space has worked out perfectly for the time that we rented the storage.

Rui Jiang

1 year ago
rating 5.0
I selected this facility initially for its strategic location - located on Victory Drive near Spring St., less than a min drive from their front office within walkable distance. The actual gate entrance (strategically, I assume) is situated all the way at the end of a row of shops and small businesses. I always conduct a test-run before committing to something... I found the staff to be very friendly and accommodating, and was impressed by the tech they employ at their facility. As a result, I decided to stay with them a bit longer. This is just a place to dump my unused clothes, dry food collection (in case of, you know, disaster), and some heavy statues - but being able to declutter your work and living space is well worth the money! The storage space is surprisingly roomy and especially tall. The place is reasonably secure, with cameras and gates and the added bonus that some staff actually live on-site full time. Access hours are pretty convenient - early morning to evening.

Excellent Carpet Cleaning

1 year ago
rating 5.0
Extremely satisfied with service of this company! My specific storage needs weren't an easy request yet they found options and solutions to meet my needs. I highly recommend, Cindy, Jim and the manger are terrific.

Pete Maccini

1 year ago
rating 5.0
We have been using Security Public Storage for well over a decade. We have had both climate controlled units and outside units. The facility is well matntained and always kept clean. Jim and Cindy are great to work with!

Laura Beecy

1 year ago
rating 5.0
Jim, Cindy and staff are very professional and very personable and provide outstanding customer service. They have the best prices around! Highly recommend.

Kate Schroeder

1 year ago
rating 5.0
I have used this facility for almost four years. The place is clean and secure. The facility is always in good repair and I have never had a problem with access. The staff are friendly and helpful. If you are looking for climate controlled storage in the Reston/Herndon area I would recommend them.

Jodie Warren

1 year ago
rating 5.0
Top notch! Very secure building and Trina and Walt are just the best. Glad I found the perfect storage place for my belongings.

Darrell Upshaw

1 year ago
rating 5.0
I really loved the service and the prices were very reasonable.

Cindy Pearson

1 year ago
rating 5.0
I stopped by this storage facility Security Public Storage in Herndon, Virginia on a Saturday afternoon, but unfortunately, it was about 15 minutes past closing time. However, the couple that runs the place was still inside, and they unlocked the front door and welcomed me in!! They patiently answered all of my questions, and I found both of them to be very knowledgeable, helpful, friendly, funny, and well-informed!! This husband and wife team was great to work with, and I also found them to be quite charming as well!! I had a list of several other storage facilities to check out and inspect over the weekend, but after chatting with this cute couple, I tore up my list, as there was no longer any reason or need to visit any other locations thats because Ive now found the perfect storage facility that not only meets my needs and requirements, but easily exceeds them!!!

elmer smith

1 year ago
rating 5.0
Excellent customer service, if your in need of storage search no more,and there security is 100% the best.

Myles T

1 year ago
rating 5.0
Staff was extremely helpful! Facility is great!

Marcella Abatemarco

1 year ago
rating 5.0
We rented our unit two weeks ago. The owners could not be nicer and made the move in easy. The property is clean and the loading dock makes moving items in and out really easy. We are very happy with our choice to rent here.

marta nixon

1 year ago
rating 5.0
Security public storage has being one of the best place for me to keep my stuff as well as they has being helping g me with my account to save some money. I will recommend them 100% I have been a customer with them for over 10 years. Thank you, Marta N

Amy Hoffmaster

1 year ago
rating 5.0
AMAZING FACILITY AND STAFF!! Trina and Walter are truly remarkable and passionate about their job. I recently moved and required a storage unit while waiting for my apartment to become available. Originally I was really hesitant to rent a storage unit from this place. I had spoken to someone else that works for the company on the phone and thought they were trying to scam me. With that being said, the following day I sent an E-mail stating that I would like to receive a refund and would like to rent a storage unit elsewhere. I received a voicemail from Trina, stating she had read my E-mail and would like me to call back. I called back and spoke to Walter, at that point, I still wasn't sure about things. I ended up going to Security Public Storage in Herndon and was greeted by two smiling faces. Walter went above and beyond to explain things to me, and ensured me my things would be safe. He showed me the available units and allowed me to pick the specific unit I wanted. I rented an outside unit. Upon move in and move out the unit was extremely clean. While I was there getting more information about the storage unit, and waiting for paperwork to process several customers that had units came in to do various things. Trina and Walter greeted each one of them, asked them how they were and genuinely talked and listened as the customer shared things about his/her life. I recently moved into my new apartment, unpacked, and all of belongings are in still in the same great condition as when I moved them into the unit. Walter and Trina are kind, caring, genuine people that maintain a remarkable facility and have superb customer service! They went above and beyond to ensure I was comfortable with my decision to rent a storage unit. If you are looking to rent a storage unit near Herndon, VA I 100% recommend Security Public Storage.

Theresa Alexander

1 year ago
rating 5.0
Walter and Trina are great! It wonderful to have true climate control. We have rented at several locations and this is the best

Daniel Munden

1 year ago
rating 5.0
The staff was extremely friendly and the prices were better than the other options in the area. The access hours also make it very easy to store and retrieve things as needed.

MICHAEL KAMARA

1 year ago
rating 5.0
Words are insufficient to express the excellent customer service of Staff with superb camaderie. They are always ready to go above and beyond for their tenants/customers. Keep it up!

Christopher Robertson

1 year ago
rating 5.0
Ive been a customer here for 6 months and the staff is great to work with and no issues with the storage units. Im always able to access the unit when I need to and the climate control is always at a comfortable temperature. Always clean inside and everything is kept in great condition.

Nicole Yamada

1 year ago
rating 5.0
Excellent customer service and extremely helpful. Special thanks to Phillip for being so patient in answering my many questions. He is very knowledgeable and went above and beyond to assist.

Theresa Alexander

1 year ago
rating 5.0
Walter and Trina are great! It wonderful to have true climate control. We have rented at several locations and this is the best

MICHAEL KAMARA

1 year ago
rating 5.0
Words are insufficient to express the excellent customer service of Staff with superb camaderie. They are always ready to go above and beyond for their tenants/customers. Keep it up!

William K Bolan

1 year ago
rating 5.0
I was able to get an appropriate sized storage unit for a fair price and the staff here is the friendliest people I've ever met! I love this place!

Sharlene Kentish Jackson

1 year ago
rating 5.0
The staff are amazing, considerate and helpful. The office was about to close when I called and they stayed back to accommodate me.

L A

1 year ago
rating 5.0
Trina and Philip are awesome. Used their truck to move my items which made my life so much easier. Would highly recommend Security Public Storage in Herndon.

Starr Versace

11 months ago
rating 5.0
Trina and Walt give excellent customer service at this location. I've been renting here over a year always clean and convenient when I pop in...

Shawn Minor

10 months ago
rating 5.0
Facility is extremely clean and well managed! Great deal on unit and I feel very comfortable with my items here.

Brian E

9 months ago
rating 5.0
This is the best place to store your things. It is run by a wonderful couple, Trina and Walt, who are professional, kind, and caring. They provide top notch customer service. The facility is bright, clean, and secure. Thanks to Trina and Walt, the facility has a family feel to it. They gave us a great deal on a 10 x 10 unit, and I would recommend Security Public Storage to anyone who wants to store their things in a safe and friendly environment.

Daniel Stoltzfus

9 months ago
rating 5.0
The managers - Mr and Mrs Minor are very professional, nice to interact with, and take great pride in ensuring they operate a safe and clean storage facility

M U

9 months ago
rating 5.0
The staff were very friendly and helpful. The facility looked really clean and is climate controlled. Compared to Uhaul, I'm getting charged less for a 10x10, the SPS unit is climate controlled, and the staff are waaaay more pleasant to work with.

Ray Fisher

1 year ago
rating 5.0
Best place for self storage

Coolhandtrew .

7 months ago
rating 5.0
Awesome Place! Great family atmosphere. Highly recommend

Torijenae Russell

6 months ago
rating 5.0
I work at a shop that sells furniture just feet away from this location, and I always recommend my customers go here if they have storage needs because everyone is so friendly. So when I needed storage, I first checked online, initially just checking if services were available with all the closures. They were still available here and I was able to finish up in person. They're taking every safety precaution recommended and all while not sacrificing genuine care and quality service. The unit and facility are kept very clean. Staff is very friendly. I would recommend this location to anyone (and I do!).

Erin Sensabaugh

6 months ago
rating 5.0
Trina and Walt go above and beyond for their customers. From the very beginning of the process, they have been nothing but helpful, accommodating, responsive, and just straight-up nice! I would 100% recommend them. OH I also used their truck (that has a back-up camera) to move my stuff in for $10!!

Shanita Johnson

6 months ago
rating 5.0
Very wonderful staff! Walter and Trina are both very warm, friendly, and loving people. They will make sure that all your needs are met, so go see them for your storage needs today!

Susan Johnson

4 months ago
rating 5.0
I can not say enough good things about this company. They were extremely helpful, provided great information, have a terrific facility and very nice. They made a hard time, much easier!! Best company out of any I talked to in the area.

Adam Scot Kearns

3 months ago
rating 5.0
Clean, welcoming, very convenient! The pricing is very fair and the set-up is incredibly straightforward. I've never had a storage unit before so I was very happy with how simple, easy, and streamlined everything was. Highly recommend for anyone in the Herndon/Reston area

Vivemelodie

3 months ago
rating 5.0
Excellent customer service and competitive rates! I had spoken with Trina a week before I arrived to reserve a unit, and she helped me pick the perfect size. She was able to arrange a lot of stuff over the phone and email with me, prior to my arriving in-person. Once I was at the office, Phillip helped me get the rest of the documents and legal stuff done, and was very patient as I learned the ropes. I got the 5' x 10' unit, which had ample space for all my stuff. The high ceilings enable one to fit a lot of stuff by stacking. All in all, I had a great experience, and will be heartily recommending them.

Jinger Eberspacher

3 months ago
rating 5.0
Excellent facility and wonderful staff! Ive had a unit for 2.5 years; the facility was always perfect - clean, cool and secure. I would recommend this business to anyone who needs extra space for short or long term.

Ahmed Abdelraouf

2 months ago
rating 5.0
Staff is Amazing and very friendly .. outstanding :-) sure I'll come again and I recommend you to everyone .. very organizing place and very friendly people.

Ray Fisher

1 year ago
rating 5.0
Best place for self storage

Jonathan Hall

2 months ago
rating 5.0
Walter, Trina, and Phil were all very nice to work with. Walter and Trina live on site, the place is secure and I have zero worries about storing at this location. Also they have a moving truck thats only $15 dollars a day, cant beat that.

Genaro Dellarocco

1 month ago
rating 5.0
It's a well run operation. It's clean and convenient.

Michael James

3 years ago
rating 4.0
Good setup with pin access but hours are limited and the levels are like a maze if your spot is in the back.

Tina Coupe

2 months ago
rating 4.0
Management excellent, unit was inside and hard to get to. Rate was great for 6 months, but then increased from $79 to $123. Huge increase.

S Cross

8 months ago
rating 1.0
Spoke with the owner a few months ago told me that he would hold a rate for a year since I didnt move to another facility. Six months ended just a few days ago I called back and now theyre telling me that with the owner said it was no longer valid and they were going to charge me more. Dont story her stuff here Im getting mine out very soon. The price for storing here it is much too high. Just found another place that will do it for half the price. I had the owners email at one time and am unable to find it. The manager there said she would send it to me and never did. On top of that when I spoke with her about the pricing and what I had agreed to with the owner she replied oh we cant do that. She didnt even bother to ask the owner before she responded in that manner. Then she said she would call the owner and discuss it with him after I was adamant about the pricing. She then called me back a little while later and gave me another figure that was higher than what was originally agreed upon. I have been renting storage units from this place for years. I left and then came back because I had great service. That was due to a previous management. Every time you call to pay your bill the bill is the new price. They try to chitchat on the phone with you and its really unfortunate but there isnt time for some people to do that and it doesnt seem that they really understand. Seems as though chitchatting is the preferred method to make it seem like theyre on top of things. Its really unfortunate but at this damage people work so many hours there and able to stay on the phone that long just to pay a bill or find out that their bill was in cracked I need to be fixed only to be called back a little while later and spend more time on the phone. I tried to resolve this with the manager before I put this review on because I dont like giving negative reviews but I was given no choice because the price that was agreed-upon six months ago was not honored
See all Reviews
rating 5.0
56 Reviews
Write a Review

Erin S.

6 months ago
rating 5.0
Trina and Walt go above and beyond for their customers. From the very beginning of the process, they have been nothing but helpful, accommodating,...

Alexa M.

1 month ago
rating 5.0
Signed up yesterday because my mother has a unit here. I'm a visual learner. So I wanted to see said storage unit before I rented it. She was very helpful...

Alisha H.

2 months ago
rating 5.0
Excellent customer service, all of the employees I have ever talked to have been great. It's been such an easy process! I have used their facilities for...
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